About the Design
The Pacific Northwest and all that jazz.
Free shipping over $50
All prices on the website include FREE standard shipping over $50 across the United States. Return your item anytime for free! No restocking fees, processing fees or any other ridiculous fees.
Frequently Asked Questions
What countries do you ship to?
Currently, Pacific Outbound Clothing Co. only ships within the United States of America and to Canada.
While we are working hard to expand our borders and offer shipping to more countries in the future we do not have a timeline on when that will be. Our greatest goal is to provide the best apparel with the best customer service for our target customers before trying to become a global brand.
If you are interested in our products and we do not provide shipping to your country, please let us know by dropping us a line. You can use the chat bubble in the bottom right corner to start a conversation. If we notice we're getting a lot of requests from a your country, the chances are good that we will start shipping there.
How long does it take for my order to arrive?
We’re committed to getting your order to you as soon as possible, and as soon as your order comes through our fulfillment team goes straight to work in processing your order and double checking everything.
In most cases within the United States you can expect to receive your order within 7 to 10 days. But in some cases your order may take up to 16 days to arrive.
Can I expedite my shipping?
Hey, we're glad you want your package so fast! Who doesn't. Unfortunately, we do not offer the ability to do overnight shipping or 2 day shipping or any other expedited shipping at this time.
However, we do provide you with an estimated delivery date within your shopping experience right below the "Add to Cart" button so you can know when to expect your delivery. We provide shipping tracking and real time notifications via Facebook Messenger about your package. These options will become available to you upon checkout.
How much do you charge for shipping?
Ha, we're a little surprised you're asking considering we've plastered it all over our website. Good news - we offer FREE SHIPPING to you with no minimum order. No tricks. No gimmicks. Free shipping is for all orders within the United States. It's our way of keeping things real, transparent and simple for you as you shop with us.
We love our Canada customers and if we could we would provide free shipping for Canadians as well. Since we can't do that we've worked very hard to make our shipping costs as low possible. In most cases, shipping an order to Canada will only cost $5. (And that's a better price than most shipping costs within the U.S.A.)
Can I exchange an item for another size or for another item of the same price?
Man, we really do wish it were that easy. Perhaps in a perfect world it would have been. But the answer, simply put, is no.
Unfortunately we cannot provided exchanges for items in another size or of the same price for practical and accounting purposes.
But that doesn't mean you cannot exchange your item via a return. In the case that you want to exchange an item all you need to do is approve the item you don't want for a return and reorder the item you do want in another size or however you prefer. While it sounds like more steps it's actually much easier and you'll get your clothes faster along with a full refund on the order that you returned.
In order to return an item simply use our easy to use Return Center.
What is the cost of returning an item?
As promised, we offer hassle-free returns on all of our products which includes free returns. You will not be charged any restocking fees, processing fees or some other ridiculous fees people come up with.
However, you will be responsible for the reshipment cost involved in returning your items back to us.
Other than that, you're golden!
What makes you different from other brands?
Here at Pacific Outbound Clothing Co. our greatest aim is to provide quality apparel for our customers to enjoy without compromising or cutting corners. Because of this we have carefully chosen specific brands to use for printing our designs on. These brands are committed to responsibility for human life and the environment. In other words: no sweatshops and responsible care for waste.
How can I contact you for support?
You matter most to us. We care deeply about our customers, so we've provided multiple ways to get quick, convenient support.
You can send us an email at firstname.lastname@example.org or start a conversation with us via the chat bubble located at the bottom right of your screen. We usually reply within a business day. :)
Our customers are raving ABOUT OUR APPAREL
Want to express your love? Leave a review!
The two shirts I ordered are my favorites right now, they're so soft!
-Amanda A Happy Customer
So soft and comfy! Perfect for hiking, running errands, or just to sleep in! Haha I need 10 more of these!
-Megan A Happy Customer
Great quality, love the design & style!
-William A Happy Customer
It's really high quality and the design is bright and crisp. : )
-Jayne A Happy Customer
Perfect online shopping experience and swift delivery.
-Michael A Happy Customer